diva Slots Platform - Mahjong Ways, Gates of Olympus & Aviator Crash

Service availability

We at diva operate our platform only in jurisdictions where local law permits online gaming and sports entertainment. Our service is not available in all countries or regions. Users are solely responsible for verifying that access to and use of our platform complies with the laws and regulations of their own jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited by law. Before opening an account, review your local regulations. If you are unsure whether our service is available in your area, contact our support team. We reserve the right to restrict or suspend access from any jurisdiction at any time to maintain legal compliance.

Account eligibility

To open an account on diva, you must meet the eligibility requirements set by your local jurisdiction. We require all users to complete identity verification (KYC) before making deposits or withdrawals. During KYC, you will upload a government-issued ID and proof of address. Verification typically completes within 4–6 hours on weekdays. Users must be of legal age in their jurisdiction to use our platform. We do not knowingly permit access by minors. If we discover that an account holder is below the legal age, we will suspend the account and forfeit any funds. Account holders are responsible for ensuring their own eligibility and for providing accurate information during registration and verification.

Local-law responsibility

Users are entirely responsible for understanding and complying with the laws of their own jurisdiction before accessing diva. We provide our service on an "as available" basis in supported regions, but we cannot guarantee availability in all locations. Some jurisdictions may restrict or prohibit online gaming; it is your responsibility to verify the legal status in your area. We do not provide legal advice. If you have questions about the legality of our service in your jurisdiction, consult a local legal professional. By opening an account, you confirm that you have reviewed applicable laws and that your use of diva is lawful in your location. We reserve the right to suspend or close any account if we believe it violates local law or our terms of service.

Data and privacy scope

We collect personal data during account registration, KYC verification, and ongoing use of our platform. Data collected includes name, email, phone number, date of birth, address, government ID details, and payment information. This data is used to verify your identity, process deposits and withdrawals, comply with legal obligations, and improve our service. We do not sell personal data to third parties. Data is stored securely using SSL encryption and is accessible only to authorised staff. You have the right to access, correct, or request deletion of your personal data. For details, see our full privacy policy at /privacy-policy/. KYC documents are retained for 7 years as required by law, then securely deleted. For data-deletion requests, contact [email protected].

Contact for legal inquiries

If you have legal or compliance questions about diva, contact our legal team at [email protected]. We respond to legal inquiries within 5–10 business days. For urgent matters, use the in-app support form and mark your message as "Legal Inquiry — Urgent." Our support team will escalate your case to the appropriate department. You may also submit written inquiries by post to our registered office address (available in our legal notice at /legal/). We maintain a compliance hotline for reporting suspected violations of our terms or applicable law. All reports are treated confidentially and investigated promptly. For general support questions, use the standard support channels (live chat, email, or support ticket) for faster response times.